标签： 夜无忧论坛官网

Establishing three service support systems centered on user satisfaction

　　　　After-sales technical support center
　
　　　 Automobile after-sales technical support center, referred to as GTAC (Geely Automotive After-Sales Technical Application Consultant). It is a platform organization that provides technical support for national Geely authorized service stations.
　
　　　 This is a professional technical team established by product engineers of Geely Automobile Service Company, technical and quality experts of manufacturing plants, product engineers of Geely Automobile Research Institute, technical engineers of our supporting parts enterprises and backbone members of regional Geely Maintenance Technician Association.
　
　　　 The original intention of GTAC is to solve difficult faults and provide convenient support for users in time. When a fault that is difficult to judge occurs, when GTAC is started, an expert consultation team can quickly go to the scene to find the cause of the fault and solve the difficult problems of users’ vehicles.
　
　　　 GTAC regularly organizes personnel to conduct technical exchanges or organize manufacturing company personnel to visit and investigate the market, and conduct technical and quality exchanges. At present, there are 277 registered technical experts.

one

　　　 Remote maintenance technical support system
　
　　　 Geely’s remote maintenance technical support system has established an information-based and platform-based channel for technical business and support communication between manufacturers and national service stations, and realized nationwide effective linkage, instant communication, information sharing and quick query of solutions to technical problems of vehicles in Geely’s service field, providing stronger support for solving technical problems of users’ vehicles, and has now made concerted efforts to solve technical problems. It integrates 7 modules and 28 functions, including notice announcement, maintenance case, knowledge forum, online examination, online training, technical assistance and membership center.

　　　 Changed the mode of technical assistance;

　　　 Has a strong technical information base;　

　　　 Realize the systematization of technical information;

　　　 Realize the platformization of technical information;

　　　 Realize rapid diagnosis of technical difficult faults;

　　　 Realize the learning results of technical personnel of supervision outlets;

　　　 Realize distance education and guidance of technical assistance;
　
　　　 As of September 30, 2012, it has won the welcome and recognition of national maintenance technicians.

　　　 Registered members of the system: 18,129.

　　　 Total system visits: 2492625.

　　　 Implementation of technical assistance: 1,083 cases

　　　 System maintenance cases: 22,265 cases

　　　 Classic case of system: 3805 cases.

2

　　　 Construction of after-sales training system
　
　　　 The training of after-sales service personnel of Geely Automobile is mainly to assist the service station to cultivate endogenous talents, with the core goal of optimizing maintenance service level and improving customer satisfaction.

three

　　　 Since 2010, after-sales service training has been institutionalized, standardized and normalized.
　
　　　 Invest 10 million yuan in hardware to establish Geely Automobile Shanghai Training Center and Training Center to provide a learning environment for nearly 1,000 service providers from all over the country to improve their skills and provide intimate services.
　
　　　 At the same time, in the aspect of training software, various forms of teaching material development and in-depth curriculum planning and design have been carried out from teachers, teaching materials and courses.
　
　　　 From 2010 to September 2012, a total of 287 intensive training classes were organized, with 8341 trainees, and the training coverage of service providers reached 100%.　

four

　　　 In order to better guide authorized service providers of Geely Automobile and fully and efficiently receive after-sales training education of Geely Automobile, Geely Automobile has built a perfect after-sales training system according to the training needs.
　
　　　 Rigorous training mechanism:
　
　　　 Qualifications — Certification before appointment.
　
　　　 Skill authentication mechanism — GMTC maintenance technology certification
　
　　　　　　　　　　　　　　　　　　　　　　　 — GKPC key post qualification certification
　
　　　 Three-level training organization:
　
　　　 Level 1 training organization — Centralized training organized by Geely Automobile.
　
　　　 Secondary training organization — Regional training is organized by provincial training demonstration stations.
　
　　　 Three-level training organization — Internal training organized by the service station
　
　　　 Diversified teaching mode:
　
　　　 Centralized classroom training — Pay attention to the combination of theory and practice and live experience.
　
　　　 Multimedia training — CD-ROM and Streaming Media Distance Training
　
　　　 Point-to-point coaching training — Expert on-site guidance training
　
　　　 Transfer training within the service station — Quickly copy and learn through internal training

five

　　　 All-round learning resources:
　
　　　 Online learning system — GTAC remote maintenance technical support system (technical learning platform) and EKP knowledge management platform.
　
　　　 Multimedia teaching materials — Teaching CD, streaming media course
　
　　　 Books and teaching materials — Maintenance manual, business manual, teaching PPT, teaching material courseware
　
　　　 Excellent lecturer team — Technical full-time lecturer, business chief lecturer, base technical expert, Taiwan Province after-sales service expert.

China Men’s Basketball Team： From the glory of the Olympic Games to the long road of revival, Yao Ming and Yi Jianlian are helpless

In 2008, the Beijing Olympic Games was a historic moment for China’s basketball. This Olympic Games has brought legendary achievements to China men’s basketball team and made the whole country proud of their performance. However, after the Olympic Games, the road of China men’s basketball team is full of hardships and challenges, and they are facing the dilemma of injuries and players’ retirement. In this basketball biography, we will review the glorious moments and challenges faced by the China men’s basketball team.

In 2008, honor and data:

Olympic achievements: In the 2008 Beijing Olympic Games, China men’s basketball team entered the quarter-finals.

Asian Basketball Championship: China men’s basketball team has won the championship and runner-up in the Asian Basketball Championship for many times. Beijing Olympic Games: the Renaissance and Joy of Basketball

The 2008 Beijing Olympic Games is a renaissance moment for basketball in China. Under the pressure of home games, China men’s basketball team showed amazing strength in the Olympic Games. They defeated many powerful opponents and entered the quarter-finals. At this time, the whole country cheered for their success, and China basketball seems to have found its peak in history.

However, the reality after the Olympic Games is a different picture.

The beginning of the challenge: injury and player retirement

Shortly after the Olympic Games, the China men’s basketball team faced the double blow of injury and players’ retirement. Some core players were injured one after another, so they couldn’t come back in time. However, Yao Ming, the little giant, had to retire early and left the stadium because of a knee injury. This has seriously weakened the overall strength of the China men’s basketball team, and their performance in the international arena has gradually declined.

The only flag bearer left: Yi Jianlian

With injuries and retired players, there is only one top player left in China Men’s Basketball Team, that is Yi Jianlian. Yi Jianlian is a representative figure of China basketball. He has always been the scoring champion and leader of China men’s basketball team. In the face of great pressure, Yi Jianlian did not flinch. He stepped forward and tried to lead the team. However, a player can’t bear the burden of the whole team, he needs the support of more teammates.

Prospects for the future: challenges and hopes

Although China men’s basketball team is facing difficulties and challenges, we can’t forget their glory and glory. Basketball is an important part of sports in China, and the China men’s basketball team still has a huge fan base and potential. It will take time and effort to regain its glory, but we believe that with the efforts of the new generation of players and the support of the national basketball administration, the China men’s basketball team will surely rise again.

3-1！ Bear scored, asensio won the ball, Real Madrid turned over at home and killed Wu Lei’s former club.

# La Liga # In the 25th round, Real Madrid played against Spaniards at home! In the first half, Jose Lu scored the first goal, vinicius equalized, and Militao headed the goal to overtake the score. In the second half, Rodrigo hit the crossbar with a long-range free kick. In 93 minutes, asensio pushed the goal to help the team expand the score. Finally, the whole game ended, and Real Madrid won 3-1, killing Lei Wu’s old club Spaniard twice in the season.

Real Madrid has been unbeaten in two rounds in the recent league, with 16 wins, 5 draws and 3 losses, ranking second with 53 points, which is 9 points behind top Barcelona. Azar, rudiger and Vá zquez were substitutes in this game, and Real Madrid formed a 4-3-3 formation. The starting players were as follows: 1- courtois, 2- carvajal, 3- Militao, 6- Na Qiao, 12- Camavanga, 8- Cross, 10- modric, 15- valverde, 18- Joan Ameni and 20- vinicius.

The Spaniard is 6 wins, 9 draws and 9 losses, ranking 13th with 27 points. At present, he is only 2 points higher than the relegation zone, and the primary goal of the season is still relegation! In this game, Melamed, Puado and vidal are substitutes, and the team formation is 4-4-2. The starting players are as follows: 13- Pacheco, 2- Oscar Hill, 4- cabrera, 23- Montes, 24- Sergey Gomez, 10- Dader, 12- vinicius-Sosa, 15- Gragera and 27-.

In the first half, in the eighth minute, Cammavinga made a defensive mistake, Sanchez made a cross from the right, Jose Lu pushed the goal and Real Madrid fell behind 0-1!

In 13 minutes, vinicius made a cross from the left, and Kamavin added a powerful shot and was hugged by the goalkeeper. In 15 minutes, Sosa’s header shot was solved by courtois! In 22 minutes, Cross made an oblique pass, and vinicius took the ball from the left and scored a low shot, 1-1, and the score was even!

According to statistics, this is vinicius’s 19th goal on behalf of Real Madrid this season, surpassing Neymar, the big brother of the national team, and becoming the Brazilian player with the most goals in the five major leagues!

In 27 minutes, Rodrigo’s long shot was slightly higher than the crossbar; In 32 minutes, vinicius was given a yellow card warning for a foul during the anti-grab; In the 39th minute, vinicius went straight to the left, Joan Armani made a cross from the left, Militao headed the goal and Real Madrid overtook the score 2-1!

In the second half, in 52 minutes, Hill and Rodrigo both fell to the ground while fighting. After the adjustment of the team doctors on both sides, the two players re-entered the game! In 54 minutes, Jose Lu’s long-range shot was saved by courtois; In 55 minutes, cabrera shot slightly off the bottom line; In 56 minutes, Hill knocked over vinicius and got a yellow card;

In 58 minutes, Cross’s long-range shot was blocked by the defender. In 61 minutes, Gragera’s long-range shot outside the restricted area missed the bottom line; In 71 minutes, Rodrigo’s left dribbling was cleared, and Cross’s long-range shot was higher than the crossbar outside the restricted area. In 72 minutes, asensio came off the bench to replace Modry, and in 74 minutes, Sebastian and rudiger came off the bench;

In 76 minutes, Real Madrid got the set ball and Rodrigo hit the crossbar with a long shot. In 87 minutes, cabrera grabbed a header and was cleared by rudiger. In the 93rd minute of injury time, Na Qiao’s midfielder took the ball from the left and made great strides. He sent a straight plug outside the restricted area, and asensio followed up with a push and shot, making the score 3-1!

In the end, the whole game ended, and Real Madrid reversed the game 3-1, killing Spaniards twice in the season.